Playing catch-up with your Instagram audience or patching up what keyword automations miss? Bring intelligence to Instagram by making every response instant, intentional, and outcome-driven.
Book a demoTurn your customers’ most favorite channel into your most profitable one.
Automation that sets you up for exponential results and delightful experiences.




















Bring together Instagram Actions, other Channel Interactions, CRM inputs, Reviews, Loyalty details and more to get the complete picture of your customer journey.

“With ZEPIC’s Instagram Automation, there’s real intelligence behind every interaction. Every DM, comment or story reaction reveals what travelers care about, allowing us to engage with purpose, turning insight into impact. We’re excited to use it extensively to create a truly contextual and consistent brand experience across every touchpoint.”
Automation that's smart enough to detect intent, fast enough to respond instantly, and intuitive enough to drive outcomes.
Everything you need to know about implementing discount laddering strategies for your eCommerce business.
Instagram Automation helps you respond, engage, and convert your audience automatically. It turns comments, DMs, and story interactions into meaningful conversations — without needing a human behind every reply.
Not at all. ZEPIC’s Instagram Automation goes beyond DMs. It captures comments, story mentions, and reactions — connecting them to your customer data, segments, and journeys, so you can continue conversations seamlessly across channels.
Most tools stop at replies. ZEPIC connects the dots — from Instagram engagement to customer profiles and cross-channel journeys across WhatsApp, Email, and beyond. Every response is personalized, measurable, and tied to revenue, not just engagement.
Keyword bots simply react to specific words (“price,” “interested,” “link”) — they can’t tell “I’m not interested” from “I’m interested.” Intent-based automation reads context, tone, and meaning to understand why someone is engaging — allowing smarter, faster, and more human responses.
Because your customers don’t speak in keywords. They express emotion, interest, and curiosity. ZEPIC’s AI detects intent from real conversations and responds accordingly — so your automation feels human, relevant, and timely.
Yes. With ZEPIC’s omnichannel setup, Instagram interactions can trigger personalized journeys across WhatsApp, Email, and even SMS. You can capture intent on Instagram and continue the conversation wherever your customers prefer.
ZEPIC connects your Instagram data to its central Customer Data Platform (CDP), creating unified customer profiles. This means when someone engages with your brand on Instagram, you can identify them, trigger automation, and follow up across other channels — all in one platform.
Yes. Simply connect your Instagram Business Account to ZEPIC — no coding or complex setup required. You’ll be ready to automate and track conversations in minutes.
Absolutely. ZEPIC provides full visibility into your automation’s performance — showing you which interactions drive engagement, conversions, and revenue, so every response is tied to measurable business impact.
Connect your Instagram, set up your first automation flow, and go live in minutes. No long onboarding, no setup pain — just smart automation from day one.