In today's digital landscape, customers crave personalized, memorable experiences at every touchpoint. They expect brands to understand their needs, preferences, and history—delivering tailored interactions that resonate on a personal level.
However, most businesses struggle to meet these expectations. Despite an abundance of data and tools, they fail to create the seamless, personalized experiences customers desire—resulting in frustrated customers, missed opportunities, and weakened brand loyalty.
Marketers tasked with bridging this gap face significant hurdles. Fragmented data, complex tool ecosystems, and technical limitations hinder their ability to create engaging digital customer journeys. This leads to generic campaigns, disjointed experiences, and, ultimately, disengaged customers.
ZEPIC offers the chance to redefine your approach, starting fresh with a focus entirely centered on the customer, both technologically and business-wise.
ZEPIC is the true unified customer engagement platform that is set to revolutionize the customer experience landscape. Built on a bedrock of detailed customer profiles, it gives you a complete picture of your customer's journey, from initial engagement to steadfast loyalty.
What sets ZEPIC apart is our omnichannel marketing platform's unmatched flexibility to mold customer data to your unique needs. Combined with Zenie, our AI engine, marketing teams can speak campaigns into existence and simplify cross-channel campaign management—going from ideation to execution in minutes while driving measurable impact on lifetime value.
Unite your customer-facing teams around ZEPIC's powerful unified Customer Data Platform. Get a single source of truth that consolidates zero, first, and third-party data, enabling marketing, sales, and support to deliver consistent experiences.
Orchestrate real-time, personalized customer journeys across every channel with Zenie AI's assistance, perfecting both your Email marketing campaigns and WhatsApp marketing engagement
Empower teams to create delightful experiences —without relying on developers, or designers, through intuitive automation
Enable seamless collaboration with features like Team Inbox, where support teams respond to WhatsApp marketing replies with complete customer context
Skip the months-long setup. ZEPIC gets you from idea to impact in hours, not weeks. While others rely on rigid templates and basic segments, Zenie AI helps you go beyond the ordinary.
Transform campaign ideas into reality in minutes—speak your campaigns into existence or let Zenie craft them end-to-end
Discover and target high-value segments instantly with Zenie's AI-powered audience insights, and unlock hidden revenue opportunities
Our omnichannel marketing platform takes the complexity out of cross-channel campaign management with automated journey orchestration that adapts to customer behavior in real-time. This ensures that your email and WhatsApp marketing efforts work in perfect harmony.
Break free from data silos. Our customer experience platform easily integrates with your entire tech stack, while our Zenie AI eliminates the technical complexity of bringing your data together. No more juggling multiple tools or waiting on technical teams.
Connect and transform data from any tool in minutes, no coding required
Create custom objects and workflows that fit your unique business needs—just tell Zenie what you need
Power personalized campaigns with a true customer 360 view, bringing together all your business and customer data from your unified tech stack
At ZEPIC, your data's security is our paramount priority. We go beyond industry standards to ensure comprehensive protection across both traditional and AI-powered features.
Enterprise-level protection with SOC2, ISO 27001, and ISO 27701 compliance, plus enhanced security through SAML SSO and GDPR/CCPA adherence
Advanced AI safeguards protecting against PII exposure, prompt injection, and sensitive content while ensuring ethical AI usage
Complete control with granular data access permissions, regular security audits, and encrypted data transmission