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With ZEPIC, transform every interaction into a hyper-personalized, delightful customer experience.

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Turn customer’s frustration into fascination and win their loyalty

Winning customer loyalty today requires more than quality service; it demands personalized, memorable experiences built on deep insights that aren't readily available from your existing tech stack.

Despite an abundance of tools, no single solution can help reveal these crucial insights for your business. You either have incomplete and outdated data, you do not have the necessary authorization to access the data, or your CRM and marketing automation tools provide only a partial view of the data that you actually want.

What if you could re-architect your tools, teams, and customer engagement around
one true storehouse of customer records?
ZEPIC does exactly that! It helps you redefine your approach, placing your customers at the core of your marketing efforts, both technologically and strategically.
What if you could re-architect your tools, teams, and customer engagement around
one true storehouse of customer records?
ZEPIC offers the chance to redefine your approach, starting fresh with a focus entirely centered on the customer, both technologically and business-wise.

Why choose

ZEPIC is a truly unified customer platform that revolutionizes the customer experience technology landscape. It is built on a bedrock of detailed customer profiles and gives you a complete picture of your customer’s journey, from initial engagement to steadfast loyalty.


With ZEPIC, users have the flexibility to mold their customer and business data to fit their unique needs, enabling them to create hyper-personalized, delightful customer experiences in real time.


Dive deep and engage effectively with your customers like never before.

The OS for building tightly integrated teams

Better, faster,
& easier Martech

Connect, customize 

& extend with ease

Built for
customer teams

Transparent 

& flexible pricing

Privacy 

& security

What makes us so epic?

"We have been impressed with the insight and expertise of ZEPIC’s team as we conduct a pilot of the technology they offer. We are looking for a solution that will provide us with a full 360-degree understanding of our audiences, both new and prospective. This way we will be able to build and offer a full suite of tools and platforms that target and engage fans and enhance their journeys. ZEPIC’s offering has already enlightened us with the ability to see audience activity, which will enable us to achieve our fan engagement and associated commercial goals as part of the Digital Pillar of our strategic plan"
David Lee, 
Chief Revenue Officer at Hockey Australia
"Tourism Fiji is delighted to collaborate with ZEPIC, whose innovative platform has significantly enhanced our marketing strategies. The integration of customer data and engagement tools into a single, user-friendly system has streamlined our processes, allowing us to deliver personalized experiences to our visitors with unprecedented efficiency. ZEPIC's commitment to leveraging AI for actionable insights aligns perfectly with our mission to promote the unique beauty and culture of Fiji to a global audience."
Leigh Howard,
Chief Operations Officer, Tourism Fiji
"I've been very impressed by the ZEPIC platform as well as the responsiveness of the team. We run a wide range of marketing campaigns and having a consolidated platform to co-ordinate it all and aggregate the customer data is a gamechanger. For us it's essential to have the data in one place in order to enable AI insights and take further action."
Andrew Lai
Managing Director, Boab AI
We have been impressed with the insight and expertise of ZEPIC’s team as we conduct a pilot of the technology they offer. We are looking for a solution that will provide us with a full 360-degree understanding of our audiences, both new and prospective. This way we will be able to build and offer a full suite of tools and platforms that target and engage fans and enhance their journeys. ZEPIC’s offering has already enlightened us with the ability to see audience activity, which will enable us to achieve our fan engagement and associated commercial goals as part of the Digital Pillar of our strategic plan
David Lee, 
Chief Revenue Officer
at Hockey Australia
Tourism Fiji is delighted to collaborate with ZEPIC, whose innovative platform has significantly enhanced our marketing strategies. The integration of customer data and engagement tools into a single, user-friendly system has streamlined our processes, allowing us to deliver personalized experiences to our visitors with unprecedented efficiency. ZEPIC's commitment to leveraging AI for actionable insights aligns perfectly with our mission to promote the unique beauty and culture of Fiji to a global audience.
Leigh Howard,
Chief Operations Officer, Tourism Fiji
I've been very impressed by the ZEPIC platform as well as the responsiveness of the team. We run a wide range of marketing campaigns and having a consolidated platform to co-ordinate it all and aggregate the customer data is a gamechanger. For us it's essential to have the data in one place in order to enable AI insights and take further action.
Andrew Lai
Managing Director, Boab AI

Frequently Asked Questions

I already have a CRM/marketing automation tool that gives me a 360-degree view of my customers. Why should I choose ZEPIC?

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While CRMs are designed to manage your sales processes and pipelines, and marketing automation tools are great for campaign execution, each operates with a distinct data model.

ZEPIC distinguishes itself by aggregating data from not just these systems but also from other tools in your tech stack like ERP, billing software, etc., and consolidating insights to deliver a true 360-degree view of your customers.

How does ZEPIC provide deeper insights into customer behavior?

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ZEPIC integrates with multiple applications and ingests customer and business data from various sources. This extensive canvas of data enables analysis to give insights that other platforms are not able to provide. Data warehouses are next best but these are for data analysts, not customer facing teams.

How does ZEPIC handle data privacy and security, especially given stringent regulations like GDPR and CCPA?

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At ZEPIC, we prioritize the security and privacy of your data above all else. Our commitment to compliance with regulations like GDPR and CCPA ensures that your data is handled with the utmost care and protection.

Additionally, we adhere to industry standards such as SOC2, ISO 27001, and ISO 27701 to guarantee the highest level of security for your information. With features like SAML Single Sign-On (SSO), we provide enhanced security measures for enterprise-level protection. Rest assured, your data is in safe hands with ZEPIC.

I am an eCommerce brand owner. What specific use cases can ZEPIC help me accomplish?

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ZEPIC can significantly boost your eCommerce brand's engagement and efficiency through:

Personalized Marketing Campaigns: Leverage customer insights to create tailored email, and WhatsApp campaigns, enhancing engagement and conversions.
Customer Segmentation: Segment customers based on behavior and preferences for more targeted communication and offers.
Abandoned Cart Recovery: Use automated workflows to remind customers about their abandoned carts, recovering lost sales.
Multi-Channel Integration: Manage customer interactions across multiple platforms from a single place, ensuring a unified customer experience.

This is just the start. ZEPIC has much more to offer that will help your eCommerce business. Reach us at sales@zepic.com, and we'll create a demo tailored to your specific needs.

Considering ZEPIC for your business?

Dive into a no-cost, 14-day trial and discover how ZEPIC can
hyper-personalize your customer experiences.
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