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The holy grail of hyper-personalized, individualized connections is now possible with the power of AI.
ZEPIC’s AI-infused customer engagement platform unifies data and channels, empowering marketers to build deeper connections and drive real business impact—faster and smarter.
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From customer frustration to fascination win loyalty with ZEPIC

In today's digital landscape, customers crave personalized, memorable experiences at every touchpoint. They expect brands to understand their needs, preferences, and history—delivering tailored interactions that resonate on a personal level.

However, most businesses struggle to meet these expectations. Despite an abundance of data and tools, they fail to create the seamless, personalized experiences customers desire—resulting in frustrated customers, missed opportunities, and weakened brand loyalty.

Marketers tasked with bridging this gap face significant hurdles. Fragmented data, complex tool ecosystems, and technical limitations hinder their ability to create engaging digital customer journeys. This leads to generic campaigns, disjointed experiences, and, ultimately, disengaged customers.

Trusted by businesses of all sizes, across the world

Shopify
E-Commerce
Zendesk
Customer Support
Pipedrive
CRM
Clickpost
E-Commerce
Kustomer
Customer Support
Hubspot
CRM
Zendesk
Intercom
Kustomer
Customer Support
Freshsales
CRM
ZohoCRM
Customer Support
Yotpo
E-Commerce
Stamped
E-Commerce
Active Campaign
CRM
Chargebee
E-Commerce
Megento
E-Commerce
Freshdesk
Customer Support
Woocomm
E-Commerce
Shopify
E-Commerce
Zendesk
Customer Support
Pipedrive
CRM
Clickpost
E-Commerce
Kustomer
Customer Support
Hubspot
CRM
Zendesk
Intercom
Kustomer
Customer Support
Freshsales
CRM
ZohoCRM
Customer Support
Yotpo
E-Commerce
Stamped
E-Commerce
Active Campaign
CRM
Chargebee
E-Commerce
Megento
E-Commerce
Freshdesk
Customer Support
Woocomm
E-Commerce

What if you could re-architect your tools, teams, and engagement around one AI-powered customer intelligence hub?

ZEPIC offers the chance to redefine your approach, starting fresh with a focus entirely centered on the customer, both technologically and business-wise.

Why choose

ZEPIC is the true unified customer engagement platform that is set to revolutionize the customer experience landscape. Built on a bedrock of detailed customer profiles, it gives you a complete picture of your customer's journey, from initial engagement to steadfast loyalty.

What sets ZEPIC apart is our omnichannel marketing platform's unmatched flexibility to mold customer data to your unique needs. Combined with Zenie, our AI engine, marketing teams can speak campaigns into existence and simplify cross-channel campaign management—going from ideation to execution in minutes while driving measurable impact on lifetime value.

The

difference

The

difference

The OS for building tightly integrated teams

Unite your customer-facing teams around ZEPIC's powerful unified Customer Data Platform. Get a single source of truth that consolidates zero, first, and third-party data, enabling marketing, sales, and support to deliver consistent experiences.

Orchestrate real-time, personalized customer journeys across every channel with Zenie AI's assistance, perfecting both your Email marketing campaigns and WhatsApp marketing engagement

Empower teams to create delightful experiences —without relying on developers, or designers, through intuitive automation

Enable seamless collaboration with features like Team Inbox, where support teams respond to WhatsApp marketing replies with complete customer context

See how our built-in CDP works
Learn more

From zero to wow—Industry's fastest Time to Value(TTV)

Skip the months-long setup. ZEPIC gets you from idea to impact in hours, not weeks. While others rely on rigid templates and basic segments, Zenie AI helps you go beyond the ordinary.

Transform campaign ideas into reality in minutes—speak your campaigns into existence or let Zenie craft them end-to-end

Discover and target high-value segments instantly with Zenie's AI-powered audience insights, and unlock hidden revenue opportunities

Our omnichannel marketing platform takes the complexity out of cross-channel campaign management with automated journey orchestration that adapts to customer behavior in real-time. This ensures that your email and WhatsApp marketing efforts work in perfect harmony.

Discover Omnichannel Campaigns
Learn more

Connect, customize & 
extend with ease

Break free from data silos. Our customer experience platform easily integrates with your entire tech stack, while our Zenie AI eliminates the technical complexity of bringing your data together. No more juggling multiple tools or waiting on technical teams.

Connect and transform data from any tool in minutes, no coding required

Create custom objects and workflows that fit your unique business needs—just tell Zenie what you need

Power personalized campaigns with a true customer 360 view, bringing together all your business and customer data from your unified tech stack

Explore our Integrations
Learn more

Enterprise-grade privacy
and security

At ZEPIC, your data's security is our paramount priority. We go beyond industry standards to ensure comprehensive protection across both traditional and AI-powered features.

Enterprise-level protection with SOC2, ISO 27001, and ISO 27701 compliance, plus enhanced security through SAML SSO and GDPR/CCPA adherence

Advanced AI safeguards protecting against PII exposure, prompt injection, and sensitive content while ensuring ethical AI usage

Complete control with granular data access permissions, regular security audits, and encrypted data transmission

View Our Privacy Policy
Learn more

What makes us so epic?
Hear it directly!

"We have been impressed with the insight and expertise of ZEPIC’s team as we conduct a pilot of the technology they offer. We are looking for a solution that will provide us with a full 360-degree understanding of our audiences, both new and prospective. This way we will be able to build and offer a full suite of tools and platforms that target and engage fans and enhance their journeys. ZEPIC’s offering has already enlightened us with the ability to see audience activity, which will enable us to achieve our fan engagement and associated commercial goals as part of the Digital Pillar of our strategic plan"
David Lee, 
Chief Revenue Officer at Hockey Australia
"Tourism Fiji is delighted to collaborate with ZEPIC, whose innovative platform has significantly enhanced our marketing strategies. The integration of customer data and engagement tools into a single, user-friendly system has streamlined our processes, allowing us to deliver personalized experiences to our visitors with unprecedented efficiency. ZEPIC's commitment to leveraging AI for actionable insights aligns perfectly with our mission to promote the unique beauty and culture of Fiji to a global audience."
Leigh Howard,
Chief Operations Officer, Tourism Fiji
We went from zero automation to managing complete customer journeys via WhatsApp in under 2 hours. We immediately recovered a quarter of all abandoned carts and customer engagement skyrocketed—all managed by our small team.
Nivetha
Founder, CYBELE Store
We have been impressed with the insight and expertise of ZEPIC’s team as we conduct a pilot of the technology they offer. We are looking for a solution that will provide us with a full 360-degree understanding of our audiences, both new and prospective. This way we will be able to build and offer a full suite of tools and platforms that target and engage fans and enhance their journeys. ZEPIC’s offering has already enlightened us with the ability to see audience activity, which will enable us to achieve our fan engagement and associated commercial goals as part of the Digital Pillar of our strategic plan
David Lee, 
Chief Revenue Officer
at Hockey Australia
Tourism Fiji is delighted to collaborate with ZEPIC, whose innovative platform has significantly enhanced our marketing strategies. The integration of customer data and engagement tools into a single, user-friendly system has streamlined our processes, allowing us to deliver personalized experiences to our visitors with unprecedented efficiency. ZEPIC's commitment to leveraging AI for actionable insights aligns perfectly with our mission to promote the unique beauty and culture of Fiji to a global audience.
Leigh Howard,
Chief Operations Officer, Tourism Fiji
I've been very impressed by the ZEPIC platform as well as the responsiveness of the team. We run a wide range of marketing campaigns and having a consolidated platform to co-ordinate it all and aggregate the customer data is a gamechanger. For us it's essential to have the data in one place in order to enable AI insights and take further action.
Andrew Lai
Managing Director, Boab AI

Considering ZEPIC for your business?

Dive into a no-cost, 14-day trial and discover how ZEPIC can
hyper-personalize your customer experiences.
Get the 14-DAY FREE TRIAL
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The 27,000 odd participants included startups, companies, and educational institutions from across the country...
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