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The holy grail of hyper-personalized, individualized connections is now possible with the power of AI.
ZEPIC’s AI-infused customer engagement platform unifies data and channels, empowering marketers to build deeper connections and drive real business impact—faster and smarter.
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From customer frustration to fascination win loyalty with ZEPIC

In today's digital landscape, customers crave personalized, memorable experiences at every touchpoint. They expect brands to understand their needs, preferences, and history—delivering tailored interactions that resonate on a personal level.

However, most businesses struggle to meet these expectations. Despite an abundance of data and tools, they fail to create the seamless, personalized experiences customers desire—resulting in frustrated customers, missed opportunities, and weakened brand loyalty.

Marketers tasked with bridging this gap face significant hurdles. Fragmented data, complex tool ecosystems, and technical limitations hinder their ability to create engaging digital customer journeys. This leads to generic campaigns, disjointed experiences, and, ultimately, disengaged customers.

Trusted by businesses of all sizes, across the world

Shopify
E-Commerce
Zendesk
Customer Support
Pipedrive
CRM
Clickpost
E-Commerce
Kustomer
Customer Support
Hubspot
CRM
Zendesk
Intercom
Kustomer
Customer Support
Freshsales
CRM
ZohoCRM
Customer Support
Yotpo
E-Commerce
Stamped
E-Commerce
Active Campaign
CRM
Chargebee
E-Commerce
Megento
E-Commerce
Freshdesk
Customer Support
Woocomm
E-Commerce
Shopify
E-Commerce
Zendesk
Customer Support
Pipedrive
CRM
Clickpost
E-Commerce
Kustomer
Customer Support
Hubspot
CRM
Zendesk
Intercom
Kustomer
Customer Support
Freshsales
CRM
ZohoCRM
Customer Support
Yotpo
E-Commerce
Stamped
E-Commerce
Active Campaign
CRM
Chargebee
E-Commerce
Megento
E-Commerce
Freshdesk
Customer Support
Woocomm
E-Commerce

What if you could re-architect your tools, teams, and engagement around one AI-powered customer intelligence hub?

ZEPIC offers the chance to redefine your approach, starting fresh with a focus entirely centered on the customer, both technologically and business-wise.

Why choose

ZEPIC is the true unified customer engagement platform that is set to revolutionize the customer experience landscape. Built on a bedrock of detailed customer profiles, it gives you a complete picture of your customer's journey, from initial engagement to steadfast loyalty.

What sets ZEPIC apart is our omnichannel marketing platform's unmatched flexibility to mold customer data to your unique needs. Combined with Zenie, our AI engine, marketing teams can speak campaigns into existence and simplify cross-channel campaign management—going from ideation to execution in minutes while driving measurable impact on lifetime value.

The

difference

The

difference

The OS for building tightly integrated teams

Unite your customer-facing teams around ZEPIC's powerful unified Customer Data Platform. Get a single source of truth that consolidates zero, first, and third-party data, enabling marketing, sales, and support to deliver consistent experiences.

Orchestrate real-time, personalized customer journeys across every channel with Zenie AI's assistance, perfecting both your Email marketing campaigns and WhatsApp marketing engagement

Empower teams to create delightful experiences —without relying on developers, or designers, through intuitive automation

Enable seamless collaboration with features like Team Inbox, where support teams respond to WhatsApp marketing replies with complete customer context

See how our built-in CDP works
Learn more

From zero to wow—Industry's fastest Time to Value(TTV)

Skip the months-long setup. ZEPIC gets you from idea to impact in hours, not weeks. While others rely on rigid templates and basic segments, Zenie AI helps you go beyond the ordinary.

Transform campaign ideas into reality in minutes—speak your campaigns into existence or let Zenie craft them end-to-end

Discover and target high-value segments instantly with Zenie's AI-powered audience insights, and unlock hidden revenue opportunities

Our omnichannel marketing platform takes the complexity out of cross-channel campaign management with automated journey orchestration that adapts to customer behavior in real-time. This ensures that your email and WhatsApp marketing efforts work in perfect harmony.

Discover Omnichannel Campaigns
Learn more

Connect, customize & 
extend with ease

Break free from data silos. Our marketing automation platform easily integrates with your entire tech stack, while our Zenie AI eliminates the technical complexity of bringing your data together. No more juggling multiple tools or waiting on technical teams.

Connect and transform data from any tool in minutes, no coding required

Create custom objects and workflows that fit your unique business needs—just tell Zenie what you need

Power personalized campaigns with a true customer 360 view, bringing together all your business and customer data from your unified tech stack

Explore our Integrations
Learn more

Enterprise-grade privacy
and security

At ZEPIC, your data's security is our paramount priority. We go beyond industry standards to ensure comprehensive protection across both traditional and AI-powered features.

Enterprise-level protection with SOC2, ISO 27001, and ISO 27701 compliance, plus enhanced security through SAML SSO and GDPR/CCPA adherence

Advanced AI safeguards protecting against PII exposure, prompt injection, and sensitive content while ensuring ethical AI usage

Complete control with granular data access permissions, regular security audits, and encrypted data transmission

View Our Privacy Policy
Learn more

What makes us so epic?
Hear it directly!

"ZEPIC is our central solution for every customer. It's not just a customer experience solution—it's core functionality we needed. In order to make business work, you need to understand what a customer really wants, and ZEPIC is that solution for us."
Shimneet
Vodafone Fiji
"At Tourism Fiji, our mission is to be the central source of information for all things Fiji. The ZEPIC platform empowers us with consolidated and readily available customer data that unlocks insights for a deeper level of personalization in our marketing. What's unique with ZEPIC is that from the same platform, we can then reach out to our audience in real-time with personalized experiences in their preferred channels of communication."
Matt Nicklow
Tourism Fiji
"ZEPIC has been a great partner for us to help grow our wholesale business from inbound leads. The UI is intuitive, it's incredibly easy to use, and flexible enough to adapt to how we work. We're now able to identify buyer intent early and act on it, making our B2B marketing smarter and more effective. ZEPIC's world-class team genuinely cares about our success, and we're looking forward to growing together."
Srini Ranganathan
Euclove
"ZEPIC is our central solution for every customer. It's not just a customer experience solution—it's core functionality we needed. In order to make business work, you need to understand what a customer really wants, and ZEPIC is that solution for us."
Shimneet 
Vodafone Fiji
"At Tourism Fiji, our mission is to be the central source of information for all things Fiji. The ZEPIC platform empowers us with consolidated and readily available customer data that unlocks insights for a deeper level of personalization in our marketing. What's unique with ZEPIC is that from the same platform, we can then reach out to our audience in real-time with personalized experiences in their preferred channels of communication."
Matt Nicklow
Tourism Fiji
"ZEPIC has been a great partner for us to help grow our wholesale business from inbound leads. The UI is intuitive, it's incredibly easy to use, and flexible enough to adapt to how we work. We're now able to identify buyer intent early and act on it, making our B2B marketing smarter and more effective. ZEPIC's world-class team genuinely cares about our success, and we're looking forward to growing together."
Srini Ranganathan
Euclove

Considering ZEPIC for your business?

Dive into a no-cost, 14-day trial and discover how ZEPIC can
hyper-personalize your customer experiences.
Get the 14-DAY FREE TRIAL
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The 27,000 odd participants included startups, companies, and educational institutions from across the country...
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