Turn your Instagram conversations into conversions

Instagram Automation lets you automatically reply to comments, DMs, and story reactions, helping you engage followers, capture leads, and drive sales — all without lifting a finger.

You pay a flat monthly platform fee based on your plan (Basic, Growth, Pro, or Enterprise), which determines your available features and message volume.

Yes, you'll need an Instagram Business account (or Creator account) connected to a Facebook Page. This is required for Instagram's API to enable automated DMs, messaging workflows, and analytics. Personal Instagram accounts don't have access to these business features. The good news? Converting to a Business account is free and takes just a few minutes.

Each plan includes platform access, inbox, automation tools, and support. Higher tiers unlock advanced AI automation, keyword replies, multi-account support, and more.

Yes, you can switch plans anytime. Upgrades happen instantly—you can move to a higher plan immediately and start using the new features right away. Downgrades are also possible, but they'll take effect at the start of your next billing cycle to ensure you get full value from your current plan.

Basic: Great for startups and single campaigns.
Growth: Adds AI automation and Shopify integration.
Pro: Built for scale — multi-account, advanced flows, and reporting.

Each plan includes a defined number of automated interactions (DMs/comments per month). You can scale up as needed.

You have two options when you hit your limit. First, you can upgrade to the next plan tier (Basic → Growth → Pro) for higher limits and more features. Alternatively, if your current plan supports it, you can simply purchase additional credits to keep going without changing plans.

Nope! Only outgoing messages count toward your limit. When customers message you first, those incoming DMs are completely free and unlimited. You only use credits when you reply or send outbound messages through our automation, use AI to reply, or use AI to detect the intent.

Yes — ZEPIC supports 44+ languages, ideal for global or tourism brands.

Absolutely. You can create your own replies, tone, and flows — from keyword triggers to full AI-driven conversations.

Absolutely! ZEPIC's automation lets you create smart workflows that route conversations based on intent. Positive leads can flow straight to your flow automation, while support queries or complex questions can be answered by humans. One channel, multiple use cases—that's the beauty of it.

You’re billed monthly or annually. Annual billing comes with discounts and bonus credits.

We accept major credit/debit cards and international payments. We also do bank transfers. We will implement UPI soon.

Your cancellation will be processed at the end of your current billing cycle, giving you full access until then. Unfortunately, we don't offer refunds for unused time, but you'll keep all your features and credits active until the cycle ends.

Yes — you can start with a demo or limited-access plan to explore automations before subscribing.

Pro and Enterprise plans support multi-account management under one dashboard.

Yes. ZEPIC is an official Meta Business Partner, ensuring 100% compliance with platform guidelines.

Yes — connect your store, sync audience data, and trigger automations for cart recovery, wishlists, and more.