Stay on top of revenue goals with Attio + ZEPIC two-way data sync

Divya Murugesan

Head of Product Marketing
March 17, 2026

Your CRM and marketing system, finally working as one

Modern marketing depends on context. Who the customer is, what they’ve done, and where they are in the sales pipeline.

But in most companies, that context lives inside the CRM while marketing runs somewhere else. Data drifts out of sync. Campaigns miss key signals. Sales and marketing operate on different timelines.

That changes today. We’re excited to introduce two-way data sync between ZEPIC and Attio.

Now your CRM and marketing system stay perfectly aligned in real time — so every pipeline update, customer signal, and lifecycle change can trigger the next best action automatically.

Your CRM updates marketing. Marketing updates your CRM.

Everything stays in sync.

When CRM signals trigger marketing automatically

Your CRM is full of signals. Deals move stages. Leads become qualified. Accounts turn into customers. With the new Attio integration, these signals can instantly trigger journeys inside ZEPIC.

For example:

  • A deal moves to Qualified → Launch a personalized nurture journey.
  • A company becomes a customer  → Trigger onboarding emails and WhatsApp messages.
  • A lead gets tagged High Intent → Start a targeted campaign across channels.
  • Instead of manually coordinating sales and marketing, ZEPIC turns CRM updates into automated marketing actions.

The moment something changes in Attio, the right journey begins.

Marketing activity now updates your CRM too

Two-way sync means the flow of data goes both directions. When customers interact with your campaigns, those signals update your CRM automatically.

For example:

  • A customer replies “Interested” on WhatsApp → Contact stage updates in Attio.
  • A lead books a demo from WhatsApp → Opportunity created in Attio.
  • A previously active customer becomes inactive → Churn risk field updated in the CRM.

Marketing activity becomes visible directly inside the pipeline.

One customer profile across your entire revenue stack

When marketing and CRM systems are disconnected, teams end up working with incomplete data. Sales sees deals. Marketing sees campaign engagement. But neither sees the full picture.

With Attio two-way sync, ZEPIC continuously keeps customer data aligned across both systems. Contacts, companies, attributes, lifecycle stages, and custom fields stay synchronized automatically.

The result is a single, continuously updated customer profile powering every campaign, journey, and conversation.

Build audiences using real CRM context

Because Attio data syncs directly into ZEPIC’s customer data layer, marketers can build audiences using real CRM attributes.

Create segments like:

  • Companies with open opportunities
  • High-value accounts owned by specific sales reps
  • Leads created this week
  • Customers with active subscriptions

As CRM data changes, audiences update automatically.

Campaigns stay aligned with your pipeline without manual coordination.

Popular B2C use cases with Attio + ZEPIC

Brands are already using this integration to connect customer lifecycle signals with personalized marketing journeys.

Here are some of the most powerful use cases.

Welcome new customers instantly

The moment a new customer is created in Attio, ZEPIC can trigger onboarding journeys automatically.

Example:

New customer created in Attio
→ Welcome email sent
→ WhatsApp introduction message
→ Personalized product recommendations

Customers start their journey with your brand immediately.

VIP customer campaigns

Identify and engage your most valuable customers automatically.

Example:

Customer tagged VIP in Attio
→ Early access campaign launched
→ Exclusive offers sent via email and WhatsApp
→ Loyalty program journey triggered

Your best customers get premium experiences automatically.

Win back inactive customers

Detect churn signals and launch retention journeys automatically.

Example:

Customer marked Inactive in Attio
→ Win-back campaign triggered
→ Personalized offer sent
→ Reminder message delivered through WhatsApp

Brands reconnect with customers before they disappear.

Subscription and lifecycle campaigns

Lifecycle events can trigger highly targeted customer engagement.

Example:

Subscription renewal approaching
→ Reminder email sent
→ Upgrade offer triggered
→ WhatsApp notification delivered

Customers receive the right message at the right moment.

The Attio two-way sync integration is now available for ZEPIC customers.

Connect your CRM in minutes and start triggering journeys from pipeline updates, lifecycle changes, and customer engagement signals.

Book a demo.

Desperate times call for desperate Google/Chat GPT searches, right? "Best Shopify apps for sales." "How to increase online sales fast." "AI tools for ecommerce growth."

Been there. Done that. Installed way too many apps.


But here's what nobody tells you while you're doom-scrolling through Shopify app reviews at 2 AM—that magical online sales-boosting app you're searching for? It doesn't exist. Because if it did, Jeff Bezos would've bought (or built!) it yesterday, and we (fellow eCommerce store owners) would all be retired in Bali by now.


Growing a Shopify store and increasing online sales isn’t easy—we get it. While everyone’s out chasing the next “revolutionary” tool/trend (looking at you, DeepSeek), the real revenue drivers are probably hiding in plain sight—right there inside your customer data.
After working with Shopify stores like yours (shoutout to Cybele, who recovered almost 25% of their abandoned carts with WhatsApp automation), we’ve cracked the code on what actually moves the needle.


Ready to stop app-hopping and start actually growing your sales by using what you already have? Here are four fixes that will get you there!

Fix #1: Convert abandoned carts instantly (Like, actually instantly)

The Painful Truth: You're probably losing about 70% of your potential sales to cart abandonment. That's not just a statistic—it's real money walking out of your digital door. And looking for yet another Shopify app for abandoned cart recovery isn't going to fix it if you're not getting the fundamentals right.

The Quick Fix: Everyone knows you need multi-channel recovery that hits the sweet spot between "Hey, did you forget something?" and "PLEASE COME BACK!" But here's the reality—most recovery apps are a one-trick pony. They either do email OR WhatsApp, not both. And don't even get us started on personalizing offers based on cart value—that usually means toggling between three different dashboards while praying your apps talk to each other.

Enter ZEPIC: This is where we come in. With ZEPIC's automated Flows, you can:
Launch WhatsApp recovery messages (with 95% open rates!)
Set up perfectly timed email sequences (or vice versa)
Create personalized recovery offers not just on cart value but based on your customer’s behavior/preferences
Track and optimize everything from one dashboard

Fix #2: Reactivate past customers today

The Painful Truth: You're probably losing about 70% of your potential sales to cart abandonment. That's not just a statistic—it's real money walking out of your digital door. And looking for yet another Shopify app for abandoned cart recovery isn't going to fix it if you're not getting the fundamentals right.

The Quick Fix: Everyone knows you need multi-channel recovery that hits the sweet spot between "Hey, did you forget something?" and "PLEASE COME BACK!" But here's the reality—most recovery apps are a one-trick pony. They either do email OR WhatsApp, not both. And don't even get us started on personalizing offers based on cart value—that usually means toggling between three different dashboards while praying your apps talk to each other.

Enter ZEPIC: This is where we come in. With ZEPIC's automated Flows, you can:
Launch WhatsApp recovery messages (with 95% open rates!)
Set up perfectly timed email sequences (or vice versa)
Create personalized recovery offers not just on cart value but based on your customer’s behavior/preferences
Track and optimize everything from one dashboard

Offering light at the end of the tunnel is Google’s Privacy Sandbox which seeks to ‘create a thriving web ecosystem that is respectful of users and private by default’. Like the name suggests, your Chrome browser will take the role of a ‘privacy sandbox’ that holds all your data (visits, interests, actions etc) disclosing these to other websites and platforms only with your explicit permission. If not yet, we recommend testing your websites, audience relevance and advertising attribution with Chrome’s trial of the Privacy Sandbox.

Top 3 impacts of the third-party cookie phase-out

Who’s impacted

How

What next

Digital advertising and
acquisition teams
Lack of cookie data results in drastic fall in website traffic and conversion rate
Review all cookie-based audience acquisition. Sign up for Chrome’s trial of the Privacy Sandbox
Digital Customer Experience
Customers are not served relevant, personalised experiences: on the web, over social channels and communication media
Multiply efforts to collect first-party customer data. Implement a Customer Data Platform
Security, Privacy and Compliance teams
Increased scrutiny from regulators and questions from customers about data storage and usage
Review current cookie and communication consent management, ensure to align with latest privacy regulations

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