Increase AOV

Increase average order value by offering incentives to push mid-cart users toward higher spending thresholds.

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Increase AOV

What are Boost AOV Campaigns?

Boost AOV Campaigns target shoppers whose cart values sit just below a key threshold, such as free shipping or bonus gift eligibility. By nudging them to add a little more, you increase cart size while giving customers a stronger sense of value. These campaigns are a smart way to lift average order value (AOV) without blanket discounts.

Why Increasing AOV Matters

Challenges

Many shoppers abandon their carts when the value feels incomplete — too small to justify shipping fees or lacking an extra incentive.

Opportunities

By showing shoppers how close they are to unlocking extra value, you tip the balance in favor of completing the purchase. Brands boost AOV while customers feel rewarded with free shipping, perks, or gifts.

Outcomes

Higher Average Order Value

Increased Cart Completion Rates

Better Threshold Achievement Rates

Who is it for?

Audience

Mid-cart users with cart value below threshold, excluding customers who have already reached maximum benefit levels or recently received similar offers.

Exclusions

Customers who already qualify for all available benefits, users currently in other cart value campaigns, or customers who have consistently declined upsell offers.

How it Plays Out

A sample sequence for this use case.

day
0

You're $10 away from free shipping! Add one more item and unlock free delivery + bonus points → [CTA]

day
1

Add $10 more and get free shipping + a bonus. Your cart's almost there! → [Link]

day
3

Still thinking? You're so close to free shipping - just $10 away → [Add Items]

day
7

Final reminder: Free shipping threshold expires with your cart → [Unlock Benefits]

Best Practices

  • Highlight specific dollar amounts needed rather than percentages to make thresholds feel more achievable and concrete.
  • Offer multiple benefits (free shipping + bonus) rather than single incentives to increase perceived value of reaching thresholds.
  • Target users within 20-30% of thresholds where additional purchases feel reasonable rather than overwhelming.

Increase AOV Examples & Prompts

Channel Examples

Email
Subject: You're $10 away from free shipping! Body: Add one more item and unlock free delivery + bonus points. Your cart's almost there don't miss out. [Add Items]
WhatsApp
Copy
Add $10 more and get free shipping + a bonus Your cart's almost there! Unlock these benefits with just one more item [Link]

Automate with Zenie Prompts

Zenie makes it easy to segment and nudge mid-cart shoppers without manual setup.

Segment Prompt

Segment users with carts between $50-$100 to offer incentive for upsell ⧉

Copy
Journey Prompt

Set up a targeted flow to offer incentives to push cart value higher — like free shipping, discount at $X. ⧉

Copy
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FAQs

Why are boost AOV campaigns effective for increasing cart values?

Boost AOV campaigns work because they create clear, achievable goals with tangible benefits that feel within reach. D2C marketers see higher conversion rates when customers understand exactly what they need to add to unlock meaningful rewards like free shipping or bonuses.

How should eCommerce brands set effective AOV boost thresholds?

D2C businesses should set thresholds 15-25% above current average order values to encourage meaningful increases without feeling unattainable. Multiple threshold levels work well - free shipping at moderate levels, premium benefits at higher amounts.

What types of incentives work best for boost AOV campaigns?

Free shipping, percentage discounts, bonus products, and loyalty points work most effectively as threshold incentives. D2C brands should choose benefits that provide clear value while maintaining healthy profit margins on incremental purchases.

Should boost AOV campaigns target all cart values or specific ranges?

eCommerce businesses should focus on customers within 20-30% of benefit thresholds where additional purchases feel reasonable. Targeting users too far below thresholds often results in campaign abandonment rather than increased spending.

How do eCommerce businesses measure boost AOV campaign success?

Track average order value increases, threshold achievement rates, campaign conversion rates, and incremental revenue generated. Monitor whether customers who respond to boost AOV campaigns maintain higher spending patterns in future purchases.