New Variant Notification

Convert past buyers into repeat customers by alerting them when new variants of previously purchased products become available.

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New Variant Notification

What are New Variant Notifications?

New Variant Notifications target customers who previously purchased an original product and are most likely to be interested in a new color, flavor, or edition. Instead of relying on generic announcements, these campaigns highlight the connection to something they already know and trust. This makes it easier to drive repeat purchases and generate buzz around fresh launches.

Why New Variant Notifications Matter

Challenges

Customers who loved original products often miss new variants or colorways, missing opportunities for repeat purchases. Without targeted notifications about product updates, satisfied customers may not discover new options that match their demonstrated preferences.

Opportunities

By alerting previous buyers about new variants, brands can capitalize on proven product satisfaction to drive additional sales. These customers already know they like the product and just need to discover new options that fit their style or needs.

Outcomes

Higher Repeat Purchase Rates

Increased Customer Lifetime Value

Better Product Variant Discovery

Who is it for?

Audience

Customers who purchased the original product when new variants become available, excluding customers who have already been notified about recent variant releases.

Exclusions

Customers who already purchased new variants, users currently in other product campaigns, or customers who have opted out of new product notifications.

How it Plays Out

A sample sequence for this use case.

day
Day 0

A fresh twist on your fave! You loved our Classic Sneakers — now meet their new version. See what's new → [Check it out]

day
Day 3

Hey [Name], we dropped a new variant of your Classic Sneakers — take a look → [Shop now]

day
Day 7

Still thinking about the new variant? Your fellow Classic Sneakers fans are loving it → [Explore Options]

day
Day 14

Final reminder: New variant of your favorite product available → [Discover Now]

Best Practices

  • Reference the specific product customers previously purchased to create personal connection with new variants.
  • Highlight what's new or different about the variant while emphasizing the core qualities they already loved.
  • Time notifications immediately after variant launches to capture early adoption excitement and availability.

New Variant Notification Examples & Prompts

Channel Examples

Email
Subject: A fresh twist on your fave! Body: You loved our Classic Sneakers — now meet their new version. See what's new and get ready to fall in love again. [Check it out]
WhatsApp
Copy
Hey [Name], we dropped a new variant of your Classic Sneakers. Take a look at this fresh update on your favorite style → [Shop now]

Automate with Zenie Prompts

Tracking previous purchases and matching them with new variant releases requires sophisticated customer history analysis. With Zenie, you can automatically identify past buyers and notify them about relevant new variants.

Segment Prompt

Segment customers who purchased the original product ⧉

Copy
Journey Prompt

Notify past buyers of new variant drop. Use personalization to connect the dots. ⧉

Copy
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FAQs

Why are new variant notifications effective for driving repeat purchases?

New variant notifications work because they target customers with proven product satisfaction, making them highly likely to be interested in updated versions. D2C marketers see higher conversion rates from past buyers because trust and product fit are already established.

How should eCommerce brands decide which customers to notify about new variants?

D2C businesses should prioritize customers who purchased the original product within the last 12-24 months and showed high satisfaction indicators like reviews or repeat purchases. Focus on customers most likely to appreciate product evolution rather than all past buyers.

What timing works best for new variant notification campaigns?

Launch notifications immediately after variant releases to capture early adoption excitement and ensure full availability. D2C marketers should also consider seasonal timing if variants are designed for specific occasions or weather conditions.

Should new variant notifications include special offers for past buyers?

Light incentives like early access or modest discounts can encourage immediate action, but the main appeal should be the product evolution itself. eCommerce businesses should avoid heavy discounting that might devalue the new variant launch.

How do D2C brands measure new variant notification success?

Track conversion rates from past buyers to new variants, repeat purchase rates, customer lifetime value increases, and variant adoption speed. Monitor whether notified customers become advocates for new variants through reviews and referrals.